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Fast, Free Shipping, Supports Free Returns.
Fast, Free Shipping, Supports Free Returns.

Return and Refund


Please contant us before you return it.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Refunds (If Applicable)

We accept return products. Customers have the right to apply for a return within 14 days after receipt of the product. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 


Please contact customer service at SUPPORT@METAKOOBIKES.COM if you have any problem about your order.